Agile Management in CRM Creating a product is such a unique issue. However, the hard-work doesn’t finish when the product arises. To get your product higher level, you should pay attention feed-backs. Naturally, nothing is more thrilling than receiving positive feedback and increasing your new product’s success. Months of hard work are just starting to […]
What is CRM? Customer relationship management (CRM); refers to managing the life cycle of marketing, sales, after-sales and customer experience processes. CRM is a kind of business software that helps people to manage their customer communications, sales activities, service processes and marketing campaigns. CRM is created as a tool to strengthen the sales and marketing […]
What is ERP (Enterprise Resource Planning) ? ERP programs are software packages that enable the integration of all the information flow that is created in a business in the process. ERP stands for “Enterprise Resource Planning” in Turkish and is called corporate resource planning. ERP software are the most necessary high-level corporate information software systems […]