Best CRM For Small Business What is CRM? Customer relationship management (CRM) is an approach to manage a company’s interaction with current and potential customers. It uses data analysis about customers’ history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth. That is, the goal […]

Customer Relationship Management Nowadays, we are living in the communication era. Mass communication has become daily tools that we can reach, and use them easily. However, this proceeding in the technology has brought some challenges to the humanity. Especially in the business life, competition has increased dramatically for two decades. Understanding of this reality requires […]