What is a Client Portal  A client portal is a secure platform that provides your customers with a single point of access to company information about them, such as policies, invoices, deliveries, orders, and online payments. It can be used 24/7 on a desktop and mobile device such as a tablet, laptop or smartphone. We […]

5 Principles for Organizational Structure Expectations of all internal and external stakeholders are increasing. organizational designs that are almost entirely shaped by customers are now on the agenda. The structures are constantly improved to maximize the customer experience. Advances in technology, disruptive innovations that change the rules of the game in the competition, movements in […]

Digital Sales Transformation Digital sales transformation is the digitalization of the whole sales process that includes the first contact with customers, interactions, sales and aftersales services. Why is Sales Process Management Important for Businesses?

Digital Transformation According to a study conducted with 700 IT employees and executives, 52% of the respondents define being a digital company as increasing productivity and efficiency by using employee data access and mobility tools. Almost half of the attendants refer to digital transformation as the ability to better manage business performance through data availability […]

What is BPM?   Process in business life mostly means a “Business Process”. The lexical meaning of the word business is “work, effort to achieve a result, to create a value”. The meaning of the business process consists of the combination of these two words; It is the whole group of organized and activities related […]

What is Email Automation? In short, Email automation is one of the most important channels in which communication turns digitally. Email automation is the process of sending email to one person or multiple people at a certain time in the future. Email automation allows marketers to schedule targeted messages or send them when a user […]

What is Marketing Automation Marketing automation is an assistant and a communication tool that can help you to record and manage all communication processes in the customer relationship life cycle. It also allows you to create organizational memory about the customers. Benefits of Marketing Automation