CRM

crm

WITH PROSOFTLY CRM SOLUTION, manage the relationships and interactions of your entire company with the customers

What is CRM?

Customer Relationship Management (CRM) is a technology used to manage the relationships and interactions of your entire company with customers and future customers. The goal is simple: to develop business relationships, drive sales and keep your customers happy.

The CRM system helps companies stay connected to customers, streamline processes and increase profitability.

What Does CRM Solution Provide?

A CRM solution helps you focus on your organization's relationships with your customers, individual people, including service users, colleagues or suppliers, including finding new customers, gaining business, and providing support and additional services throughout the relationship.

What teams can use CRM?

A CRM system offers everyone in your company a better way to manage external interactions and relationships that affect success, from sales to customer service, business development to marketing. A CRM tool allows you to keep your current and potential customers' contact information, identify sales opportunities, record service issues, and manage marketing campaigns in one central location. It ensures that the information and records required for each of your customers are instantly available to those who might need them within your company.

Growing your business depends on a good sales strategy. Having access to up-to-date and reliable information is key to implementing it.

POWERFUL

Prosoftly CRM solution is designed to integrate sales seamlessly with document signing, accounting and billing, and surveys.

CRM

Simple, Transparent CRM

Intuitive design and automatically generated information helps you better understand your customers and even guesses how they will feel and behave to make your sales more impactful.

CRM AUTOMATES ADMINISTRATIVE TASKS

It automates administrative tasks such as internal intelligence, data entry, and lead or case routing, so you save time for more valuable activities.

customer relations management software

DEVELOP YOUR CUSTOMER RELATIONS

Prosoftly CRM platform can be integrated with other business apps that help you develop customer relationships.

It is easy to work together and increase productivity with easy access to visibility and data. Everyone in your company can see how customers communicate, what they buy, when they last purchased, what they paid, and much more. CRM can help companies of all sizes grow their businesses and can be particularly useful for small businesses where teams often need to find ways to do more with less.

How Does CRM Work?

Customer relationship management, also called CRM, solution helps you find new customers, win their business, and organize and make customer and customer information happy by organizing them to help you build stronger relationships and grow your business faster. CRM systems start by collecting a customer's website, email, phone, social media data and more from many sources and channels. It can also automatically retrieve other information, such as the latest news about the company's activity, and store personal information, such as the customer's personal preferences for communication. The CRM tool organizes this information to give you a complete record of individuals and companies in general; so you can better understand your relationship with time.

 

What is the Contribution of CRM System to Your Business?

6 Ways to Grow Your Business with CRM System

BETTER INFRASTRUCTURE

A CRM platform has been shown to give real results, including direct improvements as a result.

BETTER SEGMENTATION

A CRM system can help you identify and add new leads easily and quickly and classify them correctly. By focusing on the right prospects, sales can prioritize opportunities to close markets, and marketing can identify opportunities that need more nutrition and can lead them to become quality customers.

MORE CUSTOMER REFERENCE

By better understanding your customers, cross selling and selling opportunities become clear - giving you a chance to win new jobs from existing customers. With better visibility, you will be able to make your customers happy with better service. Happy customers are likely to be repeat customers, and recurring customers spend more.

 

BETTER CUSTOMER SUPPORT

Today's customers expect fast, personalized support at any time of the day or night. A CRM system can help you provide the high quality service customers are looking for. Your agents can quickly see which products customers are ordering, and can record every interaction so that they can give customers the answers they need quickly.

BETTER PRODUCTS AND SERVICES

A good CRM system collects information from a wide variety of sources in your business and beyond. This gives you unprecedented insight into how your customers feel and what they say about your organization - so you can improve your offerings, detect problems early and spot gaps.

 

INCREASE EMPLOYEE EFFICIENCY

Adopting the right technology saves your teams from process-intensive tasks and gives them more time to connect with their customers. Manual operations such as searching for contact information or entering data can be automated or eliminated from customer-related transaction.

BENEFITS OF CRM

  • Enhances contact management
  • Improves customer satisfaction
  • Advances sales management
  • Increases efficiency and productivity
  • Creates organization and team collaboration
  • Facilitates accuracy of reporting and sales forecasting
  • Heightens data insight for marketing and product development
  • Increases lead to sales metrics
  • Boosts business growth

Start Our Lightning-fast CRM For Your Business