Excellent Customer Experience
Make your customer be sure that they can contact you and give feedback always!
Don't allow chaos
Create tickets, select associated customer. Pioritize and assign them to related employee.
You don't need to ask the ticket in which status. You can observe all tickets and their status on the drag&drop progress board easily.
Record all interactions
Record all actions with related tickets and provide others see in corporate memory.
Solve your customers’ problems easily and get feedback from them with Prosoftly!