What is Work Automation?
Work automation is the use of technology to execute recurring tasks or processes in a business where manual effort can be replaced. It is done to achieve cost minimization, greater efficiency, and streamlined processes. Work automation is not to be confused with business process management, which is a larger discipline involving the management of complex organization-wide processes using different methodologies.
Work automation tool provides a visual aspect where you can build your processes and repetitive tasks without coding or a lot of technical knowledge. Work automation is a very flexible tool so that every kind of industry, department, people can use it. It offers flexible customizations.
“Automation is cost cutting by tightening the corners and not cutting them.” – Haresh Sippy.
What Business Process should you automate?
If an activity meets all the criteria listed above, it is obviously that you need to automate your business process.
High-volume of tasks
Multiple people required to execute tasks
Time-sensitive nature
Significant impact on other processes and systems
Need for compliance and audit trails
Benefits of Work Automation
Once you automated your business process, you can expect to see multiple benefits. You will notice a boost in productivity. Your business processes will become much more transparent. You can track and monitor the processes while they are running or over, which can improve accountability and visibility. From a long-term perspective, you will start to notice faster change and a decrease in costs due to fewer manual interactions. You’ll also find yourself in a position to enhance your workforce allocation since the application will handle all mundane recurring tasks. This way you can redirect your employees into tasks that necessitate human effort and judgment.
Business process automation system will ultimately enable growing business efficiency. Since it is based on the notion of continuous process improvement, efficiency levels will keep increasing in response.