What is a Workflow?

Workflows are the way people get work done, and can be illustrated as series of steps that need to be completed sequentially in a diagram or checklist.

What is Workflow Management Software?

Workflow management software is an application designed for establish and monitoring a defined set of tasks along with its sequence. It helps users in collaborating and automating processes, as well as in defining different workflows for different types of processes and applications. Workflow management software also helps in reducing the manual efforts involved and in automating redundant tasks.
Workflow management software provides a well-planned, structured and centralized approach for managing business processes or tasks, and can help in reducing the resources involved in the process. It is capable of increasing parallel run tasks, unlike with a manual process.